Publications

Communities of Practice (CoPs) have been defined as: “groups of people who share a concern, a set of problems, or a passion about a topic, and who deepen their knowledge and expertise by interacting on an ongoing basis”. Capacity development materials

Organizational learning requires a continuous assessment of organizational performance, looking at successes and failures. This ensures that learning takes place and supports continuous improvement. The After Action  review (AAR) is a simple tool that facilitates this assessment. It works by [...]

Action Learning Sets are a structured method enabling small groups to address complicated issues by meeting regularly and working collectively.This tool is especially geared to learning and personal development at the professional and managerial levels.

A Challenge Session is a structured problem-solving framework which aims at creating changes in the way groups or individuals think about and solve problems.

Electronic mail, or e-mail, is one of the most commonly used communication tools in the modern business environment, increasing the speed and ease with which information can be shared by users across the globe.